Privacy Policy

1. Introduction

Welcome to NS Media ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request a quote or consultation
• Subscribe to our newsletter or marketing communications
• Engage with our services
• Contact us via email, phone, or other means

This information may include:

• Name and business name
• Email address
• Phone number
• Business address
• Website URL
• Industry or business type
• Project requirements and preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing actions, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of visits
• Device information

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our SEO, web design, and digital marketing services
• Communication: To respond to your inquiries, send project updates, and provide customer support
• Marketing: To send promotional materials, newsletters, and information about our services (with your consent)
• Analytics: To analyze website usage, understand user behavior, and improve our website and services
• Legal Compliance: To comply with legal obligations and protect our rights
• Business Operations: To manage our business operations, including billing, accounting, and record-keeping

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Web hosting providers
• Email marketing platforms
• Analytics services (e.g., Google Analytics)
• Payment processors
• CRM systems

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

• Court orders or subpoenas
• Government or regulatory requests
• To protect our rights, property, or safety
• To prevent fraud or illegal activities

5. Third-Party Services

Our website may contain links to third-party websites and services, including:

• Google Analytics: For website analytics and performance tracking
• Social Media Platforms: Facebook, LinkedIn, Instagram, etc.
• Email Marketing Services: For newsletter distribution
• Payment Processors: For secure payment processing

These third parties have their own privacy policies. We are not responsible for their practices and encourage you to review their policies.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications at any time
• Data Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to the United States and other countries where we operate.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms.